Last updated: 20th March, 2025.
1. Definitions
Account: The information that you submit to Sanders Web Works during the registration process, including your name, address, contact details, payment details and passwords.
Affiliates: Third parties that have agreed to promote or provide services on behalf of Sanders Web Works.
Content: any digital media files used on websites where the Transmit for S3 plugin is installed, including images, graphics, video, audio or documents (including, but not limited to pdfs, spreadsheets or text documents).
Contract: the legally binding contract between Users and Sanders Web Works, the terms and conditions of which are set out in this document.
Customer: A User paying for Services and currently within the Subscription Period.
Premium Support: Support that is offered to paying Customers during their Subscription Period.
Profile: The information that you submit in order to represent yourself in interactions with Sanders Web Works, or to other audiences, including screen name, avatars or images, occupation and country of residence.
Services: the services offered by Sanders Web Works that relate specifically to the Transmit for S3 plugin, or any other software provided by Sanders Web Works that facilitates the relocation of media between a WordPress installation and an S3-enabled server (or vice versa). The two forms of Services are ‘Free Services’ and ‘Premium Services’:
Free Services: Those Services provided by Sanders Web Works for non-paying Users that relate specifically to the installation and use of the Transmit Lite for S3 plugin.
Premium Services: Those Services provided by Sanders Web Works for paying Customers, during their Subscription Period, that relate specifically to the installation and use of the Transmit Premium for S3 plugin.
Site: the internet website owned and operated by Sanders Web Works Ltd (“Sanders Web Works”) and located at https://transmitfors3.com including all subsidiary webpages and access and use of the services available thereon.
Subscription: a payment made to Sanders Web Works in exchange for providing the Services set out in this Contract. Also referred to as “fee” or “fees”.
Subscription Period: the time period during which Sanders Web Works provides Premium Services and Premium Support, subject to the terms of the Contract, in exchange for the payment of agreed subscription fees.
Support: any support, advice or recommendations related to the installation, use or removal of the Transmit for S3 plugin.
Transmit for S3 plugin: a proprietary piece of software provided by Sanders Web Works that facilitates the relocation of media to an S3-enabled server on WordPress installations. The plugin is available in two forms:
- Transmit Lite for S3 plugin: a free version of Transmit for S3 that offers restricted functionality and limited Support.
- Transmit Premium for S3 plugin: a paid-for version of Transmit for S3 plugin that, during the Subscription Period, provides additional functionality to the Transmit Lite for S3 plugin.
User: anyone who accesses or makes use of the Site or the Services.
2. Scope of Terms of Service
These Terms of Service (the “Contract”) set out the terms and conditions that apply to your access and use of the Site, your use of the Services and any Support provided.
This Contract is legally binding between you, the person using this Site and/or Services, and Sanders Web Works. Terms such as “we,” “our” and “us” refer to Sanders Web Works.
You accept and agree to this Contract and consent to Sanders Web Works’ privacy policy located at https://transmitfors3.com/privacy-policy/ (the “Privacy Policy”), by doing any one of the following items:
2.1 visiting the Site;
2.2 making a purchase or submitting content through the Site;
2.3 completing the online application process by clicking a box indicating your acceptance
2.4 using the Services or Support, or
2.5 by paying fees relating to the Services.
If you are entering into this Contract on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the terms “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Contract and may not use the services.
Sanders Web Works may update or modify this Contract or the Privacy Policy at any time and such updated versions will be posted on the Site. You are responsible for periodically checking the Contract and Privacy Policy. Your continued use of the Site and/or the Services after this Contract and/or Privacy Policy are updated shall be deemed acceptance of any such updated Contract and/or Privacy Policy.
3. Ability to Enter into this Contract
In order to enter into this Contract, you must be 18 years old or have otherwise reached the legal age of majority in your jurisdiction of residence or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in this Contract, and to abide by and comply with this Contract. It is your responsibility to ensure that you are legally eligible to enter into this Contract under any laws applicable to you in your jurisdiction of residence or otherwise. If you accept this Contract, you represent that you have the capacity to be bound by it.
You may not use the Services and may not accept this Contract if (a) you are not of legal age to form a binding contract with Sanders Web Works, or (b) you are a person barred from receiving the Services under the laws of the United Kingdom or other countries including the country in which you are a resident or from which you use the Services.
4. Your Profile Information and Account
In order to access certain Services, you may be required to provide information about yourself (such as API, identification or contact details) as part of the registration process for the Service or as part of your continued use of the Services. You may also have to create passwords or other forms of authentication. You agree to provide true, accurate, current and complete information about yourself, and you may not misrepresent your profile information. You agree and understand that you are responsible for maintaining the confidentiality of any such information or passwords. Accordingly, you agree that you will be solely responsible to Sanders Web Works for all activities that occur under your account. If you become aware of any unauthorised use of your password or of your account, you agree to notify Sanders Web Works immediately.
Your right to access and use the Services is personal to you and is not transferable by you to any other person or entity. You agree not to disclose your password to any third party. You are solely responsible for all activities that occur under your Account or under your Profile Information. If you become aware of any unauthorized use of your Account or Profile Information, you are responsible for notifying Sanders Web Works immediately.
By providing us with your e-mail address, you agree to receive all required notices electronically to that e-mail address. It is your responsibility to update or change that e-mail address, as appropriate.
5. Conditions of Installation and Use
By installing and using the Transmit Lite for S3 plugin or the Transmit Premium for S3 plugin, you agree to the conditions set out in 5.1, 5.2, 5.3, 5.4 and 5.5. These describe your key responsibilities as a User.
5.1 User responsibility for ensuring minimum server and site requirements
The User will ensure that any sites on which the Transmit for S3 plugin is installed meet all the minimum requirements necessary for it to function properly. These are:
- PHP version 8.1.3 and above
- WordPress version 6.0 and above
- Mysql 5.7 and above (or MariaDB 10.2 and above)
5.2 User responsibility for ensuring compatibility with S3 providers
It is your responsibility to ensure that the S3 providers you use are compatible with the Transmit for S3 plugin.
Currently, the Transmit for S3 plugin is compatible with the following providers:
Transmit for S3 may also work successfully with other S3 providers, such as Backblaze, Digital Ocean, Ionos and Wasabi, but Sanders Web Works is unable to guarantee that at the time of writing. Installation and use of Transmit for S3 plugin with non-compatible providers is at the User’s own risk.
5.3 User security and maintenance responsibilities
By installing and using the Transmit for S3 plugin, you agree to take reasonable steps to manage the product, any software or systems necessary for its use, as well as using best security practices. These steps include:
- Having a valid account with an S3-compatible provider that complies with their terms.
- Managing and securing your S3 credentials.
- Maintaining proper backups of your WordPress and S3 data.
- Ensuring your server meets the minimum requirements set out above.
- Keeping the Transmit for S3 plugin updated.
5.4 User data security responsibilities
You need to take all reasonable steps to ensure that your data is kept safe and your services are adequately configured for security. You are exclusively responsible for any security breaches or data loss that may occur when using the plugin.
5.5 Third-party services
To fulfil its function, Transmit for S3 relies on third-party services from compatible S3 providers. Examples include AWS or Backblaze B2 api. By installing and using the Transmit for S3 plugin, you agree to:
- Review and comply with any terms and conditions of third-party providers that apply to your usage of Transmit for S3.
- Indemnify Sanders Web Works against any losses arising from the availability, performance or security issues of any third-party service.
6. Fees
In order to obtain Premium Services during the Subscription Period, you shall pay all required fees. We will charge you a periodic fee based on the Subscription Period you choose. Such fees shall be billed in advance for each period and are non-refundable except as specifically mentioned this Contract. Except for refunds provided for cancellation of Subscriptions within the first thirty days (as described in the sections below entitled ‘Cancellation and Termination’ and’ Refund Policy’), there will be no refunds or credits for partial months of service or for periods in which your Subscription remains active but you do not use the Services.
We reserve the right to modify our billing rates at any time upon thirty (30) days written notice by posting such fee changes to the Services or on the Site.
You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with your Subscription at the prices in effect when such charges are incurred. You will pay applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
All prices listed, fees, charges and refunds are issued in UK pounds. We make no guarantees as to the exchange rate between any currencies, or that the exchange rate will remain unchanged during any period of time. The cost of Services may increase or decrease over a given period of time depending on the currency you choose to pay with and the specific exchange rate at that time. Refunds are likewise issued in UK pounds and are subject to exchange rate volatility. There will be no additional refunds or credits issued in consideration of current or eventual exchange rates. You are responsible for any currency exchange taxes, fees, or other costs that may incur by making a purchase of our Services.
7. Plugin Licenses
The Transmit for S3 plugin is licensed under the GNU general public license (https://www.gnu.org/licenses/gpl.html) version 2.0 or later
8. Intellectual Property Rights
All right, title, interest and ownership and intellectual property rights in and to the Site, including but not limited to its appearance (e.g., text, graphics, images, logos, buttons, icons and the placement and layout thereof), images, video, audio, data, content, software, plug-in source code and other media, material or information, other than your Content, are and will remain the property of Sanders Web Works or its software or content suppliers.
You acknowledge that any ideas, suggestions, concepts, processes or techniques which you provide to Sanders Web Works related to the Services, the Site or Sanders Web Works or its business (“Feedback”) shall become Sanders Web Works’s property without any compensation or other consideration payable to you by Sanders Web Works, and you do so of your own free will and volition. Sanders Web Works may or may not, in its sole discretion, use or incorporate the Feedback in whatever form or derivative Sanders Web Works may decide into the Site, its software, Services, documentation, business or other products, or any future versions or derivatives of the foregoing. You hereby assign all rights on a worldwide basis in perpetuity to Sanders Web Works in any Feedback and, as applicable, waive any moral rights.
Sanders Web Works owns any test results, data information and other output generated by your use of the Site and/or the Services during the term of this Contract.
The Site is protected under copyright law.
The product name ‘Transmit for S3’ and associated logos are the property of Sanders Web Works or its Affiliates. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants you any right to use any product name or logo in the name of Sanders Web Works or its Affiliates.
Except as required by law, no public release of any information, or confirmation or denial of same, with respect to this Contract or the subject matter hereof, will be made by Sanders Web Works or its subcontractors without prior approval.
9. Confidential Information
Both parties agree to safeguard, keep secret and not to disclose to any third party, any Confidential Information acquired, learned or provided during the term of this Contract or following the expiration or termination of this Contract. “Confidential Information” means any information marked confidential or that ought reasonably to be considered confidential under the circumstances and includes, without limitation, any business plans, customer lists, operation procedures, trade secrets, design formulas and programming code, know-how and processes, computer programs and inventions, discoveries, and improvements of any kinds.
10. Warranties
10.1. Sanders Web Works shall provide the Services with reasonable care and skill.
10.2. Sanders Web Works will take reasonable measures to prevent hacking or exploiting any vulnerabilities discovered into the plugin code or the Website, but cannot guarantee against such attacks. In the event of an attack, Sanders Web Works will work to rectify the situation as quickly as possible, but cannot guarantee against loss of data or the speed with which the problem can be rectified. Sanders Web Works will make regular backups, as reasonably required, of the Website and plugin code. You should keep a local copy of any materials you upload or add whilst using the Services.
10.3. These conditions set out the full extent of Sanders Web Works’ obligations and liabilities in respect of the supply of the Services. All conditions, warranties or other terms concerning the Services which might otherwise be implied into the Contract or any collateral contract (whether by statute or otherwise) are hereby expressly excluded.
11. Disclaimer of Warranties
Your use of the Services, including any content you upload or submit and any third party software and content, are at your sole responsibility and risk. The Services are provided on an “as is” and “as available” basis. Sanders Web Works expressly disclaims all representations, warranties, or conditions of any kind with respect to the Services, whether express or implied, including, but not limited to, the implied warranties or conditions of merchantability, fitness for a particular purpose, accuracy, completeness, performance, system integration, quiet enjoyment, title, and non-infringement.
Sanders Web Works disclaims any warranty that the Services, including without limitation any third party software and content, will meet your requirements or be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that any sites or servers that make the Services available are free of viruses or other harmful components. You agree that, from time to time, Sanders Web Works may remove the Services for indefinite periods of time without notice to you. Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Website or Services or other actions that Sanders Web Works, in its sole discretion, may elect to take. Sanders Web Works makes no guarantee regarding: (a) the security of any information provided by you including but not limited to your api; or (b) the compatibility of your software, hardware or content with the Services.
Sanders Web Works is not responsible for the acts or omissions of, or for the failings of, any third-party provider of any content, service, network, software or hardware, including but not limited to, internet service providers, hosting services utilised by Sanders Web Works, telecommunications providers, content provided by other users, or any software or hardware not provided by Sanders Web Works.
You are solely responsible for ensuring that your content is compatible with the Services. Sanders Web Works disclaims any liability or responsibility for any unauthorised use of your content by third parties or other users of the site and is not responsible for protecting your content.
Any material downloaded or otherwise obtained through the use of the Services is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or other device or loss of data that results from the download of any such material.
No advice or information, whether oral or written, obtained by you from Sanders Web Works or through or from the Services shall create any warranty not expressly stated in this Contract.
The Services are offered and controlled by Sanders Web Works from its facilities in the United Kingdom. Sanders Web Works makes no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local law.
12. Support
Premium Support for plugins sold and distributed by Sanders Web Works is only available for paying Customers during their current Subscription Period.
Premium Support, updates and plugin downloads are only granted during the Subscription Period. After the Subscription Period is completed, the purchaser must renew their Subscription in order to continue receiving the Premium Services.
Support for Transmit for S3 is provided as long as Transmit for S3 is actively in development. Should any one of the following occur, Sanders Web Works will no longer be responsible for providing support for Transmit for S3:
a) Transmit for S3 is no longer actively developed as a viable product under Sanders Web Works.
b) Transmit for S3 or the Sanders Web Works is purchased or bought out by another company.
c) WordPress is no longer actively developed.
While Sanders Web Works attempts to provide the best support possible for our plugins, Sanders Web Works do not guarantee that any particular support query can or will be answered to the extent that the enquirer is completely satisfied.
Sanders Web Works reserves the right to deny support to any User, including Customers, for any reason including, but not limited to, plugin use on a site that violates Sanders Web Works’ acceptable use policy; excessive use of support; rude, disrespectful or inappropriate language.
Sanders Web Works reserves the right to require early license renewal before providing support for accounts posting more than 10 tickets in a 365-day period.
13. Acceptable Use Policy
The Services may not be used to provide, sell or offer to sell the following: controlled substances; illegal drugs and drug contraband; pirated materials; instructions on making, assembling or obtaining illegal goods or weapons; information used to violate the copyright(s) of, violate the trademark(s) of or to destroy others’ intellectual property or information; information used to illegally harm people or animals; pornography, nudity, sexual products, programs or services; escort services or other content deemed adult related. If we find the Services are being used in a manner specified above, we reserve the right deny support and to suspend indefinitely the license without notice or consent.
14. Customers
Only a Customer within their Subscription Period is permitted to request Premium Support. If any attempt is made by another party other than the Customer to access Premium Support in a manner not specified, we reserve the right to suspend indefinitely the Subscription without notice or consent.
Re-posting content from any portion of the Website, including support forum and documentation materials, is prohibited. If any attempt is made to re-post content in a manner specified above, we reserve the right to suspend indefinitely the license without notice or consent.
15. Limitation Of Remedies and Liability
15.1. Nothing in this Contract shall operate to exclude or limit Sanders Web Works liability for:
(a) death or personal injury caused by its negligence; or
(b) any breach of the terms implied by section 12 of the Sale of Goods Act 1979; or
(c) section 2 of the Supply of Goods and Services Act 1982; or
(d) fraud; or any other liability which cannot be excluded or limited under applicable law.
15.2 Sanders Web Works shall not be liable under or in connection with the Contract or any collateral contract for any:
(a) loss of revenue;
(b) loss of actual or anticipated profits;
(c) failure to achieve increased website speed;
(d) loss of contracts;
(e) loss of the use of money;
(f) loss of anticipated savings;
(g) loss of business;
(h) loss of opportunity;
(i) loss of goodwill;
(j) loss of reputation;
(k) loss of, damage to or corruption of data;
(l) or any indirect or consequential loss.
In each case howsoever arising, whether such loss or damage was foreseeable or in the contemplation of the parties and whether arising in or caused by breach of contract, tort (including negligence), breach of statutory duty or otherwise.
15.3 Subject to Clause 15.1, Sanders Web Works’ aggregate liability in respect of claims based on events in any calendar year arising out of or in connection with the Contract or any collateral contract, whether in contract or tort (including negligence) or otherwise, shall in no circumstances exceed the total Fees paid or to be paid by the Customer in that year, whether or not invoiced to the Customer.
16. Indemnity
You agree to indemnify, defend, and hold harmless Sanders Web Works, and its subsidiaries, affiliates, co-branders, all third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives, from and against any third party claim, demand, loss, damage, cost, or liability (including, reasonable attorneys’ fees) arising out of or relating to this Contract or the Services, including but not limited to in relation to:
(a) your use, non-use or misuse of, or connection to the Services and any Content, including without limitation your Content and any third party Content, forming part of the Site;
(b) your breach or alleged breach of this Contract; and
(c) your violation of any rights, including intellectual property rights, of a third party.
Sanders Web Works reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify Sanders Web Works and you agree to cooperate with Sanders Web Works’ defence of these claims. You agree not to settle any matter without the prior written consent of Sanders Web Works. Sanders Web Works will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
17. Automatic Renewal
Unless you notify Sanders Web Works before the end of the applicable Subscription Period that you want to cancel your renewal, your Subscription will automatically renew and you authorise us to collect the then-applicable annual or monthly Subscription for such renewal, using any credit card or other payment medium we have on record for you.
18. Cancellation and Termination
If you wish to cancel your renewal, you can do so by logging into your account and proceeding with this option through the subscription section menu. If you are unable to find this option within the subscription section or if you have questions or need assistance, please contact Sanders Web Works.
Upon cancellation of the Subscription, Sanders Web Works is under no obligation to maintain or store your Account information or Content. Sanders Web Works may, at its discretion, either delete your information and Content immediately or retain it (in full or in part) in accordance with the Privacy Policy.
Sanders Web Works reserves the right at any time, and without cost, charge or liability, to terminate this Contract at its sole discretion for any reason, including, but not limited to, a failure to comply with the terms of this Contract. In addition, Sanders Web Works may, in its sole discretion, at any time, temporarily or permanently suspend access to your account or Services for any violation or suspected violation of this Contract. Sanders Web Works also reserves the right to deny access to anyone, including, but not limited to those users who use proxy servers and/or IP addresses residing in certain geographical areas. Sanders Web Works reserves the right to terminate any portion of the Services at any time, for any reason, with or without notice.
19. Refund Policy
Customers who do not wish to continue using the Premium Services can request a refund of their Fees within the first 30 days of their Subscription Period. Customers will then be refunded the entire amount for their relevant Subscription Period, minus applicable bank charges. Subscription Period.
In order to issue a refund, Sanders Web Works must receive the refund request within the first 30 days of the Subscription Period. Refunds will not be made after this 30-day period. Only one refund will be made within a two-year period, beginning at the date at which the first refund was issued.
This refund policy also applies to Subscription renewal. The Customer is responsible for cancelling their Subscription before renewal occurs if Premium Services are no longer required. However, a refund for the Subscription can be requested within the first 30 days following the Subscription renewal. The Fees paid for the renewed Subscription will then be refunded, minus applicable bank charges. Refund requests for renewals made after the first 30 days following the renewal will not be granted.
While some refunds may be instant, refund credit can take up to 5 – 10 business days to appear within the recipient’s account.
All refunds are processed in UK Pounds. Sanders Web Works is not responsible for exchange rate variations.
20. Discount Policy
On occasion, Sanders Web Works may offer purchase incentives in the form of Subscription discount codes. Discount codes are introductory offers and only apply for the period specified in the promotional text, and not necessarily for the entire Subscription Period. After the period covered by the discount code finishes, Subscriptions will be charged the regular price.
21. Agreement to Governing Law and Jurisdiction
21.1 Governing law.
The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with, the law of England and Wales.
21.2 Jurisdiction.
Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.
22. Severance
If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
23. Waiver
A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
24. Third party rights
(a) Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
(b) The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.
25. Surviving Provisions
On expiry or termination of the Contract, all provisions of these Conditions shall cease to have effect, except that any provision which can reasonably be inferred as continuing or is expressly stated to continue shall continue in full force and effect.
26. Manner of Giving Notice
Except as otherwise specified in this Contract, all notices, permissions and approvals hereunder shall be in writing and shall be deemed to have been given upon: (i) personal delivery, (ii) the second business day after mailing, (iii) the second business day after sending by confirmed facsimile, or (iv) the first business day after sending by email. Billing-related notices to you shall be addressed to the relevant billing contact designated by you. All other notices to you shall be addressed to the relevant contact designated by you.
